Customer Service
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PRIVACY and SECURITY Policies
ALL CUSTOMER INFORMATION IS KEPT STRICTLY SECURE & CONFIDENTIAL ~ NO SPAM
The following are firm policies of Data Alliance that we have had since our beginning in 2002, and will forever maintain:
- We never have sent spam and never will send spam mail to our customers
- We never have and never will share your information with anyone.
- Your information is kept totally secure and used only for correspondence regarding order(s) that you have placed.
- Our relationship with our customer base is based on these promises that we've made for many years, and our membership with consumer-reference services depends on the maintenance of all of the policies mentioned on this page.
- Same policies apply if you only make an inquiry on our site. No difference in policy for actual customers & potential customers
Electronic communications & information systems are secure:
- Customers' checkout process is conducted via an SSL (Secure Socket Layer / encrypted) link.
- Our Thawte SSL certificate is authentication and assurance that your credit card information is safe.
- Our internal systems are extremely secure: Multiple firewalls, very strong passwords, and very limited access (only two totally-trusted employees have access to customer information, and only one of these has access to credit card information).
DISCOUNTS
- Our checkout system automatically discounts prices for some items, based on total units of any particular item
- Discounts start at 5 units.
- Bulk / wholesale purchases discounts range from 5% up to as high as 30% for large quantities of some items.
- Additionally: Shipping cost, based on total weight, gets lower per-gram/pound as the shipment-size increases.